Chief Operating Officer.

Chief Operating Officer Insomnia Coffee Company | Dublin | Permanent Executive Appointment Insomnia Coffee is one of Ireland's best known coffee brands, with a growing presence across Ireland and the UK. Founded in Galway in 1997, Insomnia has built its reputation on great coffee, exceptional customer experiences and a strong people-focused culture. Today, the business operates a substantial multi-site network across company-owned and franchised locations, alongside a significant self-service coffee estate. With ambitious plans for continued growth, this is an exciting time to join the business and help shape its next chapter. Following a planned leadership succession, an exceptional opportunity has arisen for a Chief Operating Officer to join the executive leadership team and play a defining role in the next phase of the company's growth and evolution. Reporting directly to the CEO, the COO will lead operational performance across a large company-owned estate, driving customer experience, commercial performance, leadership capability and operational excellence at scale. This is a rare opportunity to join an established, successful and highly respected Irish consumer brand with ambitious growth plans, a strong culture and a long-tenured leadership team. The Opportunity This is a significant executive leadership appointment for an accomplished business leader who combines strategic thinking, commercial acumen and operational excellence. Working in close partnership with the CEO and executive leadership team, the COO will take ownership of the performance and continued development of Insomnia's company-owned estate, ensuring the business has the leadership capability, operational disciplines and scalable structures required to support its next phase of growth. The successful candidate will be commercially driven and strategically capable, while remaining close enough to the operation to understand what drives performance at store and customer level. The Mandate

The COO will

Lead operational and commercial performance across the company-owned estate. Develop, coach and empower a high-performing senior operations leadership team. Drive continuous improvement across customer experience, productivity, profitability and operational standards. Translate business strategy into clear operational priorities and measurable results. Ensure operational structures, systems and processes can successfully support continued estate growth. Work cross-functionally with the wider executive team across people, finance, technology, marketing, property and commercial initiatives. Maintain the pace, agility and entrepreneurial culture that have been central to Insomnia's success. The Executive We're Looking For We are interested in speaking with senior executives who have successfully led large-scale, multi-site, consumer-facing operations and can demonstrate a combination of strategic, commercial and operational leadership. You may currently be operating as a Chief Operating Officer, Managing Director, Country Director, Operations Director, Retail Director or in a similarly senior leadership position. Relevant experience is likely to have been gained within coffee and café businesses, QSR, food-to-go, branded hospitality, foodservice, convenience or forecourt retail, or another fast-paced multi-site consumer environment.

Critically, you will be able to demonstrate

Leadership of significant multi-site operations through senior regional or operational management structures. Meaningful P&L and commercial accountability. A track record of improving business performance, profitability and customer experience. Experience developing strong leadership teams and creating accountability through people rather than micromanagement. Evidence of successfully leading growth, change, transformation or estate development. The ability to operate strategically at executive level while maintaining strong operational credibility. The judgement and pace required to succeed within an entrepreneurial, growth-focused organisation. Why Insomnia? For the right individual, this is an opportunity to have a meaningful influence on the future of a highly successful Irish business. You will join an experienced leadership team, work directly with the CEO and have the opportunity to shape how Insomnia develops its company-owned business through its next phase of growth. This is a role for an executive who wants to do more than manage an established operation - it is an opportunity to help build what comes next. Location: Dublin Working Model: Predominantly office-based, with appropriate presence across the store estate Package: Executive-level remuneration and benefits All enquiries will be treated in the strictest confidence.