Advertised through Excel Recruitment

Customer Account Manager.

Full Time

About this role

Customer Account Manager Are you an experienced Customer Account Manager with a strong commercial mindset and a proven ability to grow strategic retail accounts? We are recruiting for a well-established client specialising in end-to-end logistics, supply chain solutions, and sales and marketing services. Based in Ashbourne, Co. Meath, this role offers the opportunity to manage an exciting portfolio of leading brands within the Irish retail market. Package Salary €55,000-€65,000 Pension Bonus Healthcare Work from home Generous annual leave

Key Responsibilities for this Customer Account Manager job include

Develop and execute annual customer and market plans that deliver sustainable, profitable growth across a portfolio of brands. Manage and strengthen relationships with key Irish retailers, driving revenue, distribution, market share, and brand performance. Deliver agreed targets for range, space, and distribution through retailer joint business plans and effective field sales execution. Manage trade investment effectively through strong commercial negotiation and promotional strategies that increase net revenue and gross profit. Produce accurate rolling volume forecasts and work cross-functionally to maintain product availability, forecast accuracy, and a positive sales mix. Develop tailored customer solutions by understanding each retailer's strategy, objectives, and commercial priorities. Analyse market performance, customer data, emerging trends, and competitor activity to identify growth opportunities. Prepare and present account performance reports, sales results, and market insights to senior stakeholders. Build effective cross-functional relationships across Shopper Marketing, Customer Insights, Supply Chain, Marketing, Finance, Credit Control, and Customer Profitability. Manage, coach, and develop direct reports, setting clear direction and overseeing day-to-day performance and people processes.

Requirements for this Customer Account Manager job include

A minimum of five years' proven experience in account management. Strong commercial acumen with the ability to identify opportunities and translate insights into effective sales strategies. Excellent influencing, negotiation, and relationship-management skills. Demonstrated ability to develop strategic customer plans and deliver profitable account growth. Strong analytical skills with experience interpreting sales, customer, and market data. A proactive and solutions-focused approach to customer management. Excellent organisational skills with a high level of accuracy and attention to detail. The flexibility to manage multiple priorities and perform effectively in a fast-paced environment. A collaborative, creative approach and the ability to work effectively as part of a cross-functional team. A bachelor's degree in Business Administration, Marketing, or a related discipline is desirable. Aoife Clarke is handling the recruitment for this role in complete confidentiality. Please upload your CV below, and she will be in touch should you have the relevant experience for the position. For more jobs like this, please visit the Excel Recruitment website or call 01 871 7613 for further information. Unfortunately, due to the volume of applications, only suitable applicants can be contacted. #AISAOI

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Customer Account Manager | Excel Recruitment | IrishTalents