Retail Host.

Job Summary

We are seeking a friendly, enthusiastic, and customer-focused Host to join our client’s team. As a Host, you will be the first point of contact for visitors, providing exceptional customer service and ensuring a memorable shopping experience. You will assist guests with inquiries, offer information about the village's amenities and events, and create a welcoming atmosphere. You will work 40-hours per week, 5 over 7 days.

Key Responsibilities

Greet and welcome guests upon arrival with a warm and friendly demeanour. Provide information about the Village, including store locations, events, and promotions. Assist guests with any inquiries or issues they may have, ensuring a high level of customer satisfaction. Coordinate with other departments to address guests' needs and resolve any problems promptly. Assist with the distribution of promotional materials and village maps. Handle guest feedback and complaints with professionalism and escalate issues when necessary. Participate in village events and activities to enhance the guest experience. Support the Hands-Free Shopping Service during pick times. Support of the Concierge Service during pick times

Qualifications

Excellent communication and interpersonal skills. Previous experience in customer service, hospitality, or a related field is preferred. Strong problem-solving abilities and attention to detail. Ability to work well in a fast-paced environment and handle multiple tasks simultaneously. Positive attitude and a strong sense of responsibility. Availability to work flexible hours, including weekends and holidays. Why Choose Clark? Inclusive & Supportive: We welcome diversity, ensure equal opportunities, and provide reasonable accommodations for interviews. Expert Guidance: Our experienced recruiters are dedicated to finding the right fit for you. Personalised Support: We're with you every step of the way to ensure a smooth job search. Ready to take the next step? Apply now. INDCLA