Advertised by Heritage Homecare Ltd

Care Supervisor.

Dublin · Permanent

About this role

Care supervisor South West Dublin

What We Offer

  • Recognised as a Great Place to Work® – join a supportive organisation that values your well-being and career development
  • €35,000 per year
  • Fortnightly payroll
  • Refer a Friend bonus of €150
  • Health Insurance Discount Scheme
  • Ongoing support from a friendly and respectful Care Manager, with additional support from our Nurse Management Team
  • Free ongoing training and professional development
  • Access to a confidential Employee Assistance Programme, including counselling, advice, and a wellness app
  • Clear career progression opportunities
  • Annual leave 24 days off + Birthday off!!

Responsibilities

  • Supervise and support a team of Home Care Assistants, ensuring high standards of care are maintained.
  • Coordinate and oversee the delivery of care services to clients in their own homes.
  • Complete regular client care reviews and quality checks to ensure care plans are being followed.
  • Conduct supervision meetings, spot checks and performance reviews with care staff.
  • Respond promptly to client, family and staff queries or concerns.
  • Manage and escalate complaints, incidents, safeguarding concerns and service issues appropriately.
  • Ensure all care documentation, care plans, risk assessments and records are accurate and up to date.
  • Maintain accurate records of all supervision, client reviews, incidents and follow-up actions.
  • Continuously monitor service quality and identify opportunities for improvement.

CH07

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