Charity Operations Administrator.

#The Perks

• A rare Part Time opportunity to join a highly respected national charity supporting people and families affected by a rare genetic condition.
• Be part of an organisation making a meaningful difference through care, research, advocacy, and support.
• Part Time position (x30 hour week, either 4 days or 5 mornings).
• Salary range €32,000 – €36,000 FTE, pro-rated for a 30-hour / 4-day working week. Pension Scheme.

#The Opportunity

• Support the smooth day-to-day administration of the charity’s fundraising operations.
• Manage incoming post, including processing donations and maintaining appropriate cash levels and bank lodgements.
• Ensure donations, donor information, and communication preferences are accurately recorded and maintained on the organisation’s CRM system.
• Provide timely acknowledgement of all donations and ensure appropriate donor care.
• Support financial administration, including income analysis, credit card and third-party fundraising platform reconciliations, and investigation of discrepancies.
• Respond professionally and warmly to calls, emails, and online enquiries from donors and supporters.
• Support the preparation and distribution of letters, information packs, and communications for fundraising events, campaigns, and donor engagement.
• Undertake other reasonable duties in support of the wider team and organisation.

# The Person

• At least two years’ experience in a similar administrative, fundraising, finance, or supporter-focused role.
• Excellent communication and interpersonal skills, with the ability to engage confidently and warmly with a wide range of people.
• Highly organised, methodical, and detail-oriented, with the ability to manage competing priorities and meet deadlines.
• Comfortable working independently while also contributing effectively as part of a collaborative team.
• Strong administrative and organisational skills, with a meticulous approach to data accuracy and record keeping.
• Confident using Microsoft Office / Microsoft 365 and comfortable working with databases and digital systems.
• Strong numerical and financial administration skills, with the ability to identify and investigate discrepancies.
• Warm, enthusiastic, flexible, and adaptable, with a positive approach to supporting colleagues and stakeholders.