About this role
Technical Project Manager – Managed Services
Permanent ¦ Hybrid ¦ Dublin
€90,000 – €100,000 + 5% Bonus DOE
TechHeads is delighted to be partnering with one of our clients who are recruiting for a Technical Project Manager to join their Managed Services / Operations team in Dublin.
This is an excellent opportunity for an experienced Senior Project Manager with a strong background in IT Operations, Managed Services and complex technology delivery.
You will manage the end-to-end delivery journey from development and integration through SIT, UAT, ORT, Pilot, Go-Live, Hypercare and BAU, ensuring technical and operational teams are aligned and the service is fully ready for production.
This is not a hands-on technical role, but you will need strong technical and operational knowledge to understand complex environments, challenge delivery teams and manage dependencies effectively.
Key Responsibilities
- Own and maintain the integrated Managed Services / Operations delivery plan , including Microsoft Project / MPP.
- Manage delivery across SIT, UAT, ORT, Pilot, Go-Live, Hypercare and BAU .
- Coordinate multiple technical and operational workstreams, ensuring clear ownership, milestones, dependencies and deliverables.
- Manage RAID, critical paths, resources, risks, issues and dependencies , driving actions through to closure.
- Work closely with IT Operations, Infrastructure, Applications, Security, Service Management, Testing, suppliers and client stakeholders .
- Ensure the service is fully operationally ready, including support models, monitoring, ITSM processes, documentation, training and escalation paths .
- Manage service transition and the successful handover into BAU / OPEX Managed Services .
- Provide clear and credible reporting to senior management, client governance and Board-level stakeholders .
Requirements
- 7+ year’s project management experience , ideally within complex technology, IT Operations or Managed Services environments.
- Strong experience managing technical and operational workstreams within complex programmes.
- Proven experience taking solutions from development through testing, operational readiness, Go-Live and BAU .
- Strong understanding of IT Operations, ITSM / ITIL and Managed Services .
- Technically credible across cloud, infrastructure, networking, applications and systems integration .
- Strong stakeholder and client management skills, with the confidence to challenge teams and influence people who do not report directly to you .
- Strong experience with RAID, dependencies, milestones, critical paths and delivery planning .
- Experience with Microsoft Project or another project management tool .
- Project Management certification is desirable but not essential — commercial delivery experience is key.
- Candidate must currently be located in Ireland and hold an EU Passport or Stamp 4 Visa.
€90,000 – €100,000 + 5% Bonus DOE
If you would like to be considered for this position, please share a copy of your updated Cv to [email protected]
Due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant individually. Rest assured that every application is carefully reviewed by our recruitment team, and a shortlist of candidates whose skills and experience closely match the role requirements will be contacted. We sincerely appreciate the time you’ve taken to apply and your interest in TechHeads positions. Thank you for your understanding