Advertised through Excel Recruitment

Hotel Operations Manager.

Full Time

About this role

Hotel Operations Manager

An exciting opportunity has arisen for an experienced Operations Manager to join a well-established four-star hospitality destination in the heart of Tipperary.

Reporting directly to the General Manager and forming a key part of the senior leadership team, you will be responsible for overseeing the day-to-day operation of the hotel with a particular focus on Food & Beverage performance, guest experience, team leadership and operational excellence.

This role would suit a hospitality professional who thrives in a hands-on environment, enjoys leading from the front, and has a genuine passion for delivering exceptional guest experiences while driving commercial results.

Key Responsibilities

  • Support the General Manager in the overall management and strategic direction of the property.
  • Lead and oversee all Food & Beverage operations, including restaurants, bars, banqueting and events.
  • Drive exceptional service standards across all departments, ensuring a consistent and memorable guest experience.
  • Work closely with departmental heads to achieve operational objectives, revenue targets and profitability goals.
  • Monitor and improve food, beverage and labour costs through effective planning and operational controls.
  • Provide visible leadership across the business, motivating and developing teams to perform at their best.
  • Support the delivery of weddings, conferences, events and high-volume hospitality operations.
  • Ensure compliance with all health & safety, food safety and company policies.
  • Analyse operational performance and implement continuous improvement initiatives.
  • Assist with budgeting, forecasting and business planning in conjunction with the senior leadership team.
  • Build strong relationships with guests, suppliers and key stakeholders.
  • Champion a positive workplace culture focused on teamwork, accountability and service excellence.

The Ideal Candidate

  • Minimum 3 years’ experience in a senior hotel operations role.
  • Strong Food & Beverage background with experience managing multiple revenue streams.
  • Proven ability to lead, inspire and develop large teams.
  • Commercially astute with experience managing budgets, costs and operational performance.
  • Excellent understanding of guest service standards within a hotel environment.
  • Experience supporting weddings, events and banqueting operations would be highly advantageous.
  • Strong organisational, communication and problem-solving skills.
  • A hands-on leader who enjoys being present in the operation and supporting teams on the floor.
  • Passionate about hospitality, guest satisfaction and continuous improvement.

Why Apply?

  • Join a highly respected hospitality business with a strong reputation for guest experience.
  • Play a key role within the senior leadership team.
  • Opportunity to make a genuine impact across all operational areas of the business.
  • Work in a stunning countryside location with a strong weddings, leisure and events trade.
  • Excellent opportunity for career progression and long-term development.

For hospitality leaders who enjoy driving standards, leading successful Food & Beverage operations and creating exceptional guest experiences, this represents an outstanding career opportunity.

#HospSenior

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