Mental Health Tenancy Sustainment Officer (TSO).

The Role

Hartley People Recruitment are seeking a Full-Time Mental Health Tenancy Sustainment Officer (TSO) on behalf of a well-established organisation providing housing and support services to individuals experiencing mental health difficulties, based in Clonmel, Co. Tipperary, with support services covering the wider Tipperary and Kilkenny areas.

Working as part of a dedicated multidisciplinary team, you will play a key role in supporting individuals experiencing mental health challenges who may be at risk of losing their tenancy, helping them maintain stable accommodation, develop independent living skills and improve their overall wellbeing.

Responsibilities will include conducting needs and risk assessments, developing and implementing recovery-focused care and support plans, managing a caseload of service users, and providing practical assistance with tenancy sustainment, housing-related matters and access to education, training and employment opportunities. You will also be responsible for maintaining accurate case records, liaising with mental health professionals, local authorities and external agencies, supporting service users with appointments and advocacy, and promoting independence, safety and community participation.

The role is full-time, 39 hours per week, working a flexible five-day roster with occasional evening work.

The Person

• Minimum Level 7 qualification in Social Care (essential).
• Minimum 2 years’ post-qualification experience in social care or a related field (essential).
• Must be CORU Registered
• Full clean driving licence and access to a car (essential).
• Previous experience supporting individuals experiencing mental health difficulties, particularly within community support, residential care or housing services, would be an advantage.
• Strong understanding of person-centred care, recovery-focused support and individual care planning.
• Experience conducting needs assessments, managing caseloads and maintaining accurate case records.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with service users, colleagues and external agencies.
• Strong organisational and problem-solving skills, with the ability to manage competing priorities effectively.
• Ability to work independently while contributing positively to a multidisciplinary team.
• Good understanding of safeguarding, risk assessment, confidentiality and Health & Safety procedures.
• Flexible approach with a willingness to support service users across different locations when required.
• Reliable, professional and empathetic, with a genuine passion for supporting individuals experiencing mental health challenges and promoting independent living.

Benefits

• Aviva Group life insurance with EAP
• Free digital GP
• Bereavement support
• Free medical 2 nd opinion
• Bike to work scheme
• Pension matched up to 5% of salary