Order Processing & Sales Support Supervisor.

Sales Operations & Order Processing Supervisor

My client is seeking an Order Processing & Sales Support Supervisor to join their Head Office team in Rathnew, Wicklow.

This is a varied office-based operations role at the heart of a busy greeting card business supplying retailers nationwide.

You’ll oversee order processing, coordinate stock and deliveries, support the sales team, and work closely with suppliers and the warehouse to ensure stock is available and customer orders are processed accurately and dispatched on time. You will also ensure new products/SKUs are set up on the system and are ready to be uploaded to the retailers EPOS system.

The role involves regular communication with the warehouse, which is in the same building, and you will also work closely with the Sales, Buying, and Finance teams.

Salary is €40k-€50k negotiable but must reflect experience.

Hours are Mon to Thu 9-5.30 and Fri 9-5 – No Hybrid.

Responsibilities for the job of Sales & Order Processing Team Leader

• Oversee the day-to-day processing of customer orders, ensuring orders are accurate and ready for dispatch on time.
• Coordinate closely with the warehouse and picking team to ensure stock is available and orders are prepared for delivery.
• Act as a key point of contact for the field sales team, assisting with order, stock and dispatch queries.
• Monitor outstanding orders and follow up on any issues to ensure customers receive their deliveries as scheduled.
• Coordinate courier and freight arrangements for customer orders and product shipments.
• Support the introduction of new and seasonal product lines, ensuring products are correctly set up and available for retailers.
• Coordinate POS materials, fixtures and new product installations, working with suppliers and internal teams.
• Manage relevant purchase orders, goods receipts and supplier documentation.
• Maintain standing orders, product inclusion lists and seasonal customer orders.
• Coordinate priorities with the warehouse team while remaining primarily focused on the administration, planning and organisation behind the order process.
• Support and coordinate the team of 4, ensuring workloads and priorities are effectively managed

Should you be interested in this job opportunity please apply or call Ambyr 086 8487740

AISAMB EXCLBUY