Order To Cash Specialist.

Summary

An Order to Cash Specialist is required for a biopharmaceutical company in Cork. The role covers cash application, customer master data and transaction adjustments across international markets, working with Customer Service, Finance and Credit teams to support accuracy, compliance and process improvement.

Responsibilities

• Process cash applications, maintain customer master data and complete manual transaction adjustments accurately and on time.
• Act as a subject matter expert for Master Data Governance (MDG) processes, supporting customer creation and amendment workflows and ensuring compliance with global processes.
• Support financial operations across multiple legal entities and international markets.
• Partner with Customer Service, Finance and Credit teams to resolve issues and deliver a high standard of service.
• Monitor and report on key performance indicators (KPIs), using findings to support continuous process improvement.
• Maintain compliance with SOX requirements, SPA agreements, and company policies and procedures.
• Support internal and external audits by providing accurate and timely documentation.
• Respond to ad hoc requests and contribute to team objectives as required.
• Identify and support opportunities to improve efficiency and processes.

Qualifications & Experience

• Bachelor’s degree in Finance or Business preferred.
• Minimum 2 years of experience in Accounts Receivable or Order to Cash preferred, ideally within a Shared Service Centre.
• Familiarity with AI and process mining tools, such as Celonis, and the ability to use data insights to identify inefficiencies and automation opportunities.
• Proficiency in ERP systems such as SAP, with a willingness to learn analytical tools; SAP or Oracle experience is an advantage.
• Experience in a fast-paced, multinational environment preferred; biotechnology or pharmaceutical industry experience is an advantage.